Care without compromise
At Icon, care is more than just a word. We believe in a personal approach to cancer care that matches your needs and those of your loved ones in the toughest of times. Our compassionate cancer care team understand your needs, and will be there to support you every step of the way.
Our centres are dedicated specifically to cancer and haematological disorders. Our entire cancer care team, including doctors, nurses, pharmacists and administrative staff, are all there to help you. Everyone in your multidisciplinary team is trained to support you with your own needs throughout treatment. Here are some of the people you may meet and the role they have in your care.
We're here for you, every step of the way
Everyone in your multidisciplinary team is trained to support you with your own needs throughout treatment. Below are some of the people you may meet and the role they have in your care.
Clinical oncologists
Doctors who specialise in diagnosing and treating cancer with the use of drugs such as chemotherapy, immunotherapy, targeted therapies and radiotherapy.
Haematologists
Doctors who specialise in treating blood disorders and cancers affecting the blood (e.g. leukaemia) or blood forming organs such as the bone marrow.
Radiation oncologists
Specialist doctors who prescribe radiotherapy treatments for all types of cancer and oversee the management of care for patients.
Medical oncologists
Doctors who specialise in diagnosing and treating cancer with the use of chemotherapy drugs, immunotherapy and hormone therapies. They develop and continually review the chemotherapy treatment plan and in most cases, lead and manage the overall care.
Medical physicists
Physicists play an important role in quality assurance to ensure our radiation treatment machines are maintained according to regulatory standards and that our working environment abides by radiation safety policies.
Nuclear medicine physicians
Doctors who specialise in using radioactive materials to diagnose and treat diseases such as cancer.
Radiation therapists
Team members who are responsible for the planning and delivery of your daily radiotherapy treatments.
Oncology nurses
Nurses who support your overall wellbeing throughout your treatment, including administering your chemotherapy, monitoring your symptoms and managing any side effects. They can answer any questions you may have and provide additional sources of information.
Pharmacists
Team members who are committed to supporting your care. Pharmacists work with you, alongside your doctor and nursing team, to make sure the treatment you receive is optimal and safe and answer any questions about your medications.
Medical receptionist and administration team members
Team members who are on hand to answer any questions you may have relating to your appointment bookings, transport and accommodation requirements, and billing enquiries.
Our oncologists at Icon Cancer Centre Mount Alvernia
Treatment at Icon
When you or a loved one receives a cancer diagnosis, it is normal to feel overwhelmed. It can be helpful to understand what to expect moving forward. Although everyone is different, the following steps are a common pathway for our patients.
Booking an appointment
We have dedicated specialists with experience across all cancer types. As a patient, you have control of deciding your choice of specialist and the preferred clinic location. To discuss the treatment options available at Icon, send us a message or contact your nearest Icon Cancer Centre directly.
Your first appointment
You will meet your experienced specialist at your first appointment to discuss your diagnosis and treatment plan, addressing any questions or concerns you may have. Throughout your entire treatment, your specialist will continue to care for you. We offer in-person and telemedicine consultations for your convenience.
Before starting treatment
Further to your first appointment, one of our experienced care team members will spend time with you to explain your treatment; what to expect and how to manage possible treatment side effects. They will also chat about possible anxiety you and your family might be feeling. Our team collaborates with your specialist to ensure your care is truly personalised to your needs and those of your loved ones.
Beginning treatment
Your appointment and treatment cycle length is dependent upon the treatment you will receive. Throughout your treatment and beyond, your specialist and care team will monitor your progress, address your side effects and listen to any concerns or fears you may have. Our team are here to support you and ensure you are confident in your treatment and decisions.
We're here for you
If you have a question about becoming a patient at one of our centres or accessing our treatment services, we are here to help. We know that navigating a cancer diagnosis can be overwhelming, and can help you understand the process and what steps to take next.
More helpful information
Understanding costs
We work with you to ensure you’re aware of any out-of-pocket expenses and no surprises throughout your treatment.
Explore treatment costs
Life after cancer
It is normal to feel worried about the challenges of life after cancer. We will continue to be here for you whenever you need us.
Find your community
Families and carers
We know that a cancer diagnosis impacts the whole family. While we understand that your loved one is your priority, it’s important to make time for yourself too.
Advice for carers